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Workplace Training & Assessment:
Workplace Training and Assessment is our core business. We provide a multitude of related services which include;
- Workplace Training - We cover a broad spectrum of Industries.
- Unique, Fun and highly engaging workshops, where trainees learn by 'doing'.
- Assessments - In house and on site.
- Needs Analysis.
- RPL Processing/Mapping - Recogonised Prior Learning.
- Design and Development of Training Packages, customised and aligned to nationally accredited qualifications.
- Delivery and Facilitation of Nationally Accredited Courses.
- Personal and Group Evaluations.
- Session Plans.
- Matrix Documents.
- Facilitation.
Custom made Courses Available:
- Custom made to your specific Requirements or formal courses such as:
- Outdoor Leadership Programme, currently being delivered at FCC.
- Diploma of Management - 'Sell Me - Buy Me' Woolworths.
Courses Available through our RTO Alliance Partners
Management
Diploma of Management.
Community Services
- Certificate II in Disability Work CHC30302
- Cetificate III in Home and Community Care CHC30202
- Certificate III in Aged Care Work CHC30102
- Certificate IV in Aged Care Work CHC40102
Business
- Certificate I in Business BSB10107
- Certificate II in Business BSB20107
- Certificate III in Micro Business Operations BSB30307
- Certificate III in Business BSB30107
- Certificate III in Frontline Management BSB31207
- Certificate IV in Business Sales BSB40607
- Certificate III in Business Administration BSB30407
- Certificate IV in Business Administration BSB40507
- Certificate IV in Business BSB40207
- Diploma of Management BSB51107
Sawmilling
- Certificate II in Sawmilling and Processing FPI20305
- Certificate III in Sawmilling and Processing FPI30305
- Certificate IV in Timber Processing FPI40205
Hospitality
- Certificate II in Hospitality SIT20207
- Certificate III in Hospitality SIT30707
- Certificate IV in Hospitality SIT40307
Information and Technology
- Certificate I in Information Technology ICA10105
- Certificate II in Information Technology ICA20105
Retail
- Certificate II in Retail SIR20207
- Certificate III in Retail SIR30207
- Certificate IV in Retail Management SIR40207
Training and Assessment
- Certificate IV in Training and Assessment TAA40104
Civil Construction
- Certificate II in Civil Construction BCC20107
- Certificate III in Civil Construction BCC30107
National Vocational Education and Training Policies and Frameworks:
NTF National Training Framework
AQTF Australian Quality Training Framework
AQF Australian Qualifications Framework
ANTA Australian National Training Authority
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Recruitment:
At Vicki B Consulting we are Generalist Recruiters, Our areas of expertise encompass;
EXECUTIVE PLACEMENTS:
We have strong affiliations with many 'blue chip' entities who are constantly sourcing talented, seasoned, individuals.
ENGINEERING PLACEMENTS:
Engineers of varying disciplines are constantly in demand for both permanent placements, short and long term contract roles. Our strong affiliation with many major players within the Global Engineering Sector ensures candidates have an array of different roles readily available. Additionally, clients have access to many high calibre engineers through our extensive network.
OFFICE SUPPORT:
RETAIL STAFFING SOLUTIONS:
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Sales Assistants
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2IC's
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Store Managers
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Senior Line Managers
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Buyers
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Logistic Managers
WHAT DEFINES US IN THE MARKETPLACE?
We offer a 'flat fee' system, where you know the fees up front, no sliding scales, no hidden extras. Professional service without the Corporate fees. All placements carry a personalised* replacement guarantee. Importantly, the Consultant who carries out the intial 'briefing', will be the Consultant filling your vacancy, we do not believe in sending out a 'gun salesperson' to secure the role, to then hand it over to a junior consultant to fill. That's our point of difference, personalised, mature, discerning and experienced Consultants looking after your business from first point of contact until the completion of the replacement guarantee period.
All Candidates are:
- Comprehensively reference and background checked.
- Skill Checked. Relevant to the appropriate Industry. Using SkillCheck On Line Testing.
- Comprehensively interviewed using the latest in BBI (Behavioural Based Interviewing Techniques).
- Mentored, Coached and given continous support throughout the Recruitment Process.
- Only offered for placement after careful consideration of suitability.
. In short we take the hassle out of finding the most suitable applicant.
FLAT FEE, EXECUTIVE, ENGINEERING, RETAIL AND OFFICE SUPPORT RECRUITMENT SERVICES:
Unlike so many others, we offer a flat fee service, regardless of the annual salary of prospective candidate. We believe that you, the client should know the fees up front from Day 1, no hidden extras, no sliding scales. Just a simple one off, flat fee for placement. Why should you pay higher fees based on salary? - it's false economy.
OUR RECRUITMENT SERVICE VS LARGER MULTI NATIONALS:
AS A CANDIDATE (JOB SEEKER)
Ever had the experience of going to a large 'well known' agency and being treated like a number? Processed through the queue? Interviewed by the indifferent? Disregarded if you are over 40? We believe in asking the questions, finding out what career path YOU have in mind? Suitability? Past experiences? Long Term Goals? Career Aspirations? We value experience, We value maturity and above all we offer personalised service. You can rest assured you won't be entered into a data base and referred to as candidate number 999, we pride ourselves on working exclusively for YOU. How do we do this?
- Reverse Marketing
- Conducting Client Visits
- Maintaining excellent relationships with existing clients
- Networking
- Creating Strategic Alliances
- Sourcing out opportunites through Research and Development
- Keeping abreast of current labour market trends
AS A CLIENT (EMPLOYER)
As a Client, there is little doubt you would have been approached by many Agencies professing to have the 'leading edge' on competitors, what gives an 'Agency' the edge or that something special? We believe it is the ability to personalise service and not only listen to the Client, but actively take an interest in the vacany as if applying for it yourself. Open and Transparent conversations in relation to the role, taking the job specification clearly and concisely and of course the defining factor - UNDERSTANDING what the role entails.
We offer a flat fee service - so you know where you stand from day 1. Our areas of expertise are Executive Placements, Engineering , Office Support and Retail Staffing Solutions .
Our Consultants can all boast extensive Recruitment Experience in not only 'hands on' roles, but also in the Training Arena, therefore, not only do we know our business, we have practical, relative experience in such.
At Vicki B Consulting, we are happy to answer any questions to you may have in relation to our Recruitment Services.
Please email us at the following address for a copy of our Terms and Conditions, Fee Structure or Recruitment Service Guide.
vicki@vickibconsulting.com
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Resume Service:
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Resume Service:
Do you need a competitive edge?
Are you sending away for roles and not getting anywhere?
Never hear back from Agencies?
PERHAPS YOUR RESUME IS LETTING YOU DOWN?
As part of our comprehensive employment services, we are now able to provide a wide range of professional Resumes to suit your needs and budget. Perhaps you have your heart and mind set on acquiring the 'perfect' role, so how do you capture the employers attention? At Vicki B Consulting we would be delighted to assist you in the preparation of your CV (Resume). Many candidates are unaware of the impact a well designed and written CV can make - in fact it is the one defining factor, which may secure you that all important interview.
Do you know that many CV's are screened in as little as 5- 7 seconds! That's right, basically the time it takes to open the file and take just a quick look! Therefore, the importance of the content and overall presentation of your CV is paramount to your successful inclusion in the interview process.
At Vicki B Consulting we will revamp and revitalise your tired old CV, in fact we will customise it for your desired outcomes!
For further information or to discuss having your CV updated, please CLICK HERE - RESUME SERVICE
Handy Tips for an Effective CV;
Include Full Name and Address
Include Contactable phone numbers - Landline and Mobile
Include a verifiable and current email address (preferrably an ISP provided email)
Have a decent and sensible message on your mobile - it doesn't help if you are going for a Customer Service role and your mobile message states "Whatever - you know what to do" or even worse 'speak'
List all relevant previous experience, even if it was many years ago, you can bullet point that experience, you never know what might come your way from a previous skill set.
List all current competencies in relation to Software Programmes and include what user level you are at; ie, Beginner, Intermediate or Advanced.
List current certifications and qualifications and if possible include which Educational Institution they were issued from and what year.
Be Factual and try not to embellish - after all it is you who will have to live up to any high expectations you set.
Be Thorough with employment 'to' and 'from' dates.
Provide truthful and relevant 'Reasons for Vacating' previous roles.
Be able to provide authentic referees.
Be willing to attend interviews at various locations.
If you require online assistance with your resume or would like to download some templates PLEASE VISIT OUR DOWNLOADS PAGE
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Skills Evaluation:
In today's competitive employment arena, having up to date computer skills is a basic necessity. Often employers will insist that candidates possess a minimum of 'Intermediate' skills on all MS Applications or their preferred software. Importantly, knowing what level of skill you have on a certain application will allow you to apply for the right job, not one which will see you uncomfortable or out of your depth.
Who hasn't been to an agency only to be confronted with the dreaded 'testing' process? Unfortunately skills testing (or as we at Vicki B Consulting prefer - Skills Evaluations) are a standard part of the registration process of any reputable agency, and is often a process within the Quality Assurance Framework of the organisation. However, there is an alternative - If you are uncomfortable with the standard 'Agency' testing regime and would like to conduct these evaluations in the privacy of your own home on your own computer, we can give you access for a small fee.
Evaluations can include 'bundled' packages, such as Word, Excel and Power Point or can simply be a one off evaluation on any software program you are curious about.
Additionally, we are able to conduct evaluations on over 300 different software applications. Including popular items such as;
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TYPING - INDUSTRY SPECIFIC
Generic, Legal, Accounting, Medical |
DATA ENTRY - ALPHA/NUMERIC
Decimals, Sales Leads, Audio, 10 Key |
AUDIO TRANSCRIPTION
Generic, Legal, Accounting, Medical |
LETTER SET UP
Semi block, Alterntive Letterhead block |
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GRAMMAR
General and Business |
SPELLING
Legal, Medical, Business, Geography |
CODING
Numbers, Letters |
CHECKING
Standard, Names Numbers |
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FILING
Names, Numbers, Standard |
MATH
General, General 2 |
PROOF READING |
SHORTHAND
Business |
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TELEMARKETING
Automated Role Play Scenarios |
CUSTOMER SERVICE |
BOOKKEEPING SKILLS |
WORD - ALL VERSIONS |
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EXCEL ALL VERSIONS |
POWER POINT ALL VERSIONS |
ACCESS ALL VERSIONS |
OUTLOOK - ALL VERSIONS |
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CALL CENTRE - ALL SKILLS
Coding, Data Analysis, Sales, Service,
Customer Service
Data Entry (Sales Leads) |
DIGITAL LITERACY
Computing, Internet, Software Skills, Essentials |
SAFETY (FIRE/PERSONNEL)
Standard (AUS) |
SAFETY (VEHICLE/WAREHOUSE)
Standard (AUS) |
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LOTUS NOTES |
WORDPERFECT |
RETAIL SALES - ALL SKILLS |
INTERNET LITERACY |
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LIGHT INDUSTRIAL
Basic Math, Count and Stack, Pick and Pack, Shipping and Receiving, Forklift, Units and Conversion |
FOOD SERVICES |
JAVA PROGRAMMING |
PERL PROGRAMMING |
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ACCOUNTING
Accounts Payable, Accunts Receivable, Cost Accounting, Financial Statements, Forms and Journals, Inventory/Depreciation, Terminology |
MYOB |
QUICKBOOKS |
PEACHTREE |
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MS PROJECT 2002 /2003 |
FRONTPAGE |
NETSCAPE NAVIGATOR |
SOFTWARE PRODUCTIVITY |
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PUBLISHER - ALL VERSIONS |
WINDOWS VISTA |
WINDOWS XP |
LOTUS 123 ME |
- The majority of agencies accept current testing evaluations for a period of 12 months from the initial testing date. Vicki B Consulting reserves the right to retest any individual seeking employment/registration with Vicki B Consulting.
- To enquire please click on the link below;
CLICK HERE TO ORDER YOUR ONLINE EVALUATION
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Team Building Events:
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Q; What's the one thing that Great Team's share?
A; It's a common goal.
Great Teamwork makes things happen more than anything else in organisations.
Empowering people is more about attitude and behaviour towards staff than processes and tools. True Teamwork is fostered by respect, encouragement, enthusiasm, caring for people and not exploiting or dictating to them.
What does it mean to be part of a TEAM?
What is the true definition of the word TEAM?
At Vicki B Consulting we are able to offer Team Building Activities on an hourly, daily or weekly basis. Additionally, we provide 'time out' sessions from intensive training days/regimes.
All sessions can of course be personalised to your exact requirements. Sessions can be delivered in a fun and informal manner or in Corporate format.
SAMPLE EXERCISE
You can test your ability to see these differences by looking at the following terms that are associated with team building. Only one of these defines what a team is, can you spot it?
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A group of people |
Synergy |
Sharing one aim |
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Whole > Sum |
Co-operation |
Flexibility |
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Working together |
Reporting to one boss |
Serving one customer |
Most of these terms are features of good teams. For example, the expression 'whole > sum' is used when they are working well together. But this isn't true of a bad team, where collective performance sometimes falls short of what you might expect given the quality of individuals.
The Apollo Syndrome is a good example of this - where highly intelligent people often perform worse when working together than 'less able' members. The Apollo Syndrome is just one of sixteen team complexes that can inhibit collective performance.
The important phrase in the above table is "sharing one aim". It is having a shared goal that distinguishes a group from a team, and without understanding and commitment to that goal, all other attempts at building better performance will have limited value. It is therefore of the highest priority to have a firm foundation of:
- There being a common goal for which everyone has shared responsibility.
- Everyone understanding that goal and feeling committed to it.
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Motivational Workshops:
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Working 'Hand in Hand' to provide tangible, sustainable outcomes
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Staff Lacking that 'something special'?
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Low productivity?
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Inefficiency?
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Negativity or boredom setting in?
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Disgruntled Managers?
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Apathetic employees?
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Gen 'Y' driving you craz'Y'?
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Staff Stuck in a 'Rut'?
We can help you change the existing culture, general atomoshphere and workplace environment, resulting in your staff gaining altitude! Workshops INSPRIRE, MOTIVATE and DELIVER - that's our promise. We can design a workshop for your specific needs, whether you require;
Workshops are Delivered by highly Experienced Workplace Trainers and Facilitators, all holding current qualification (Cert IV TAA). More importantly our facilitators have a wealth of 'life experience'.
Workshops on Offer include; *sample selection only, workshops are of course personalised to your exact requirements.
- SMASHING THROUGH BARRIERS - How to overcome the ' it's a saturated market' / these leads are rubbish' school of thought.
- What's Holding you Back? - Define it and then DEFEAT IT!
- POD's - So what is a POD? Are you using your Company's POD's effectively?
- MOTIVATION - What is Motivation? How do I Stay Motivated? How Do I Motivate Others? Find out what is your KEY Driver!
- MAXSALES - How to MAX your SALES - Using the MAXSALES methodology - Watch your sales double or even treble!
- ATTITUDE IS ALTITUDE! - Just how does Attitude effect and affect your ability to gain Altitude? Find out why Attitude is so important!
- POSITIVITY BREEDING POSITIVITY - Does a positive attitude make others positive? You bet it does.......... Have you heard about 'mirroring'?
"When work is pleasure - life is a joy"
'Maxim Gorky 1868 - 1936'
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Facilitation:
What is facilitation?
Facilitation is the process of enabling groups to work cooperatively and effectively. Facilitation is often an important part of usability activities.
In particular, facilitation is important in circumstances where people of diverse backgrounds, interests and capabilities work together. Examples of groups who may use or require the facilitation process include;
Below you will find some easy and effective tips that experienced facilitators use to ensure positive outcomes from and for their respective groups. Of course, no two facilitations will be the same, that is why it is important to find a facilitator that comprehends and understands your exact requirements. At Vicki B Consulting we have 3 highly experienced facilitators on hand to ensure customisation of your important process. Our facilitation includes all the basics as listed below, plus complete and thorough customisation in accordance with your workplace strategies.
Effective Facilitation should include;
A purpose and an Agenda
An experienced and professional facilitator will ensure that all participants are aware of, and agree with, the purpose of the session. The purpose should be worded clearly and simply. Ideally it should be visible at all times so that participants can be reminded of it if necessary. A clear agenda helps focus participants on the work at hand, and helps the facilitator enforce timekeeping.
A clear Introduction of people (participants)
Experienced facilitators know the benefits of having all participants know each other by name. We use name tags if appropriate. We then have all participants introduce themselves at the start of a session. The facilitator should always make the initial introduction with a brief summary about their experience first; this helps others decide what they will say, and is often considered to be somewhat of an icebreaker.
Ensure physical requirements are met
It is the facilitators responsibility to ensure participants know the location of bathrooms. If you are providing food, check whether there are any specific dietary requirements. Groups in design sessions may become very enthusiastic about their work and reluctant to take breaks. Tired people do not work well. As a minimum, have a fifteen minute break every two hours.
Ground rules
Facilitators at Vicki B Consulting know the value of setting, writing and adhering to a set of ground rules, and ensuring that all participants agree to them. For example:
· All ideas are valid
· Have your say, and listen to others
· All participants are equal
· No mobile phones
· One meeting at a time
· Be punctual.
Providing An open environment
Groups work best when individuals are made to feel comfortable expressing their ideas. At Vicki B Consulting, we encourage all participants to listen to what others are saying. If a session is splintering into separate discussion groups, we halt them politely and ask them to deal with one discussion at a time, this is often a task that only an experienced, mature facilitator can pull off with aplomb.
Involving all participants
In any group, some individuals will be less inclined to speak up. At Vicki B Consulting, our facilitators watch out for signs that people are not involved. We are aware of any participant keeping their head down, doodling, or showing similar lack of engagement. Some people may be so quietly spoken that they are susceptible to interruptions by others. To engage and encourage these people, we ask them for their opinions and comments.
Pay attention
As a facilitator, you must be attentive to what is happening at all times. It is advisable not to get side-tracked into long discussions with individuals, again, experienced facilitators work cohesively with all participants for maximum participation.
Lead by example
At Vicki B Consulting we encourage cooperative behaviour by behaving in a way that is at all times honest, open, respectful and non-partisan. If a disagreement arises, we do not take sides. Instead, we ask the group to resolve the issue.
Relax and enjoy the process
Many people are nervous about facilitation. Your nervousness is much more apparent to yourself than to others.
Remember that it is the responsibility of group to work towards the required outcome – an experienced and importantly life seasoned facilitator is on hand to simply to support the process. If possible, we have someone critique our performance as facilitators after each session, and use this feedback to improve our skills. At Vicki B Consulting we believe in and embrace a culture of continuous learning for all.
To enquire about any of our facilitators or facilitation services please email enquiries@vickibconsulting.com
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Promotional Days/Events:
At Vicki B Consulting we offer a range of Promotional Plans for the following;
- New Business Openings
- Product Launch
- Corporate Celebratory - Milestone Events
- Time Out Events
- Business Booster Promotions
We have standard promotional packages available for as little as $950 for an entire day, or customised 3 day events, which can be as understated or lavish as your requirements and budget dictate.
Early Bird Coffee Promotion Gangster Mobile Phone Launch
 
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Speaking After Dinner and Time Out:
Vicki is a Senior Member of Western Lectern Toastmasters and has represented her Club at Competition Level. Achievements include:
- 2010 Target Speaker for Area 4, District 70, International Speech and Evaluation Contest.
- 2009 Winner of Western Lectern 'Lifeboat Debate'.
- 2008 Winner of Western Lectern Humorous Speech Contest.
- 2008 Runner Up in Humorous Speech Contest - Area 37 (Representing Western Lectern at Area Level).
- 2008 Western Lectern Table Topics Champion.
- 2008/2009/2010 Invitational Judge at Baulkham Hills Shire Council 'Oz Speak' Public Speaking Competitions.
Click here to view testimonials regarding Vicki's After Dinner Speaking
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